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If you are unwell and worried about Covid19, please contact NHS 24 on 111, not your GP. NHS 24 is now the first point of contact for all COVID cases.  As always if an emergency call 999.


If you have mild Covid19 symptoms and are looking for information, please visit the NHS inform website or call the special helpline on 0800 028 2816. For most, even if you are affected by coronavirus, the symptoms will be mild and you do not need to seek further medical advice.  This advice applies to all patients.


If you have these symptoms and live alone, you should stay at home and self-isolate for a minimum of 7 days. If you live with other people and you or any other household members develop symptoms, your whole household should isolate for 14 days.  Further details can be found on the NHS inform website.

 If you have a non-covid health problem the reception staff will need to ask you a few questions to ensure you get the care you need as quickly as possible for your condition.  If you give the staff brief details this will help establish the best healthcare professional for you to see.


Advice for parents during coronovirus



We welcome Jane our Advanced Nurse Practitioner who is highly qualified and experienced. Jane has completed an advanced nursing degree and undertaken extra training in order to provide quality health care.

The Nurse Practitioner’s role includes –

  • Assessing, diagnosing and managing both acute and chronic illness
  • Ordering and interpreting any necessary investigations
  • Safe and appropriate prescribing of medications or treatments
  • Providing health education and promotion
  • Making any necessary referrals to other health care providers


The reception team will ask questions to help establish the best health care professional for you to see. Reception staff are trained to ask certain questions in order to ensure that you receive the most appropriate medical care, from the most appropriate health professional at the most appropriate time. Any information given by you is treated strictly confidential. The practice would take any breach of confidentiality very seriously.

Appointments for the Nurse Practitioner will be available on the day and some can be pre booked.

What the Nurse Practitioner can deal with

Some examples,

Skin problems or rashes Chest infections Breathlessness Conjunctivitis, sticky eyes, stye Vomiting Diarrhoea or constipation Urine infections or cystitis Shingles Dizziness or headaches Vaginal Thrush/soreness/discharge Acute back pain or joint sprains Oral Thrush Tonsillitis

Sexual health advice Change of contraception pill or method Breast lumps

Coughs, sore throats, earache, swollen glands, sinusitis and flu-like illnesses often resolve within a week with home treatment and over the counter medicines from the Pharmacy. It is not unusual for a cough to last for 3-4 weeks after your cold/flu symptoms have gone.

Nurse practitioners will not prescribe very strong pain killers or sleeping tablets and will not see patients with mental health problems as they are not trained in this area. If your health problem is very complex, or longstanding, it is often best to see your Doctor.

Are you aware you can book an appointment with our Mental Health Specialist without seeing a GP first?

This service is available for patients aged 16-64 who are not currently being seen by NHS Mental Health Services. If you are worried about your mental health, feeling overwhelmed or low and needing to talk to someone about seeking relevant support please ask the receptionist for an appointment with our mental health specialist.

We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.


As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things. Check out how to order a repeat prescription online.


In 1970 5 GPs' who were in practice in the West End of Dundee came togethor to form the first Group Practice in the city, converting premises for this purpose in South Tay Street - the street in which doctors had traditionally lived and practised since the last century.

On 1st April 2002 the 2 practices within the Centre combined to form one practice known as Nethergate Medical Centre.  A team of administrative and clerical staff, trained to meet the needs of our patients, supports the Doctors and Practice Nurses. 




(Site updated 04/05/2020)
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